Regular Help

Front of House Volunteer

Volunteers are required to:

  • To ensure the museum operates in a safe manner, create a supportive and welcoming atmosphere, and provide excellent customer service care to those that call or visit the museum.
  • To serve customers in the shop, take payments.
  • To greet visitors, record admissions, give a mini-guide etc.
  • To answer the telephone and record all messages when staff are unavailable (such as in a meeting).

The role we offer may suit people wanting to give something back to their community, parents with children at school or people looking for skills development.

A full induction will be provided and you will be trained on all areas that will help you fulfil your role. You will be supervised and supported at all times.

 

What's involved?

Volunteers are required to:

  • To ensure the museum operates in a safe manner, create a supportive and welcoming atmosphere, and provide excellent customer service care to those that call or visit the museum.
  • To serve customers in the shop, take payments.
  • To greet visitors, record admissions, give a mini-guide etc.
  • To answer the telephone and record all messages when staff are unavailable (such as in a meeting).

The first step in your induction will be an invitation to the Museum for an informal interview. Please note that our Front of House shifts run Tuesday- Saturday, three hours in the morning or three hours in the afternoon.

Why get involved?

If you want to be part of a fantastic team of volunteers and give a little somthing back to the community in the process this could be the challenge for you. You will enjoy learning all about Trowbridge's fascinating past whilst enjoying getting to know the staff, volunteers and visitors to the Museum.

How to get involved?

Step 1: Sign into your account or sign up

Step 2: Accept the challenge

Step 3: Await a response from the team who will be in touch with more information or an email.

Ideal Skills

  • Customer Service
  • Event Stewarding
  • Money Handling

Ideal Interests

  • Retail
  • Visitor Service/ Front of House

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